Blog
Guides on hearing your crowd
Practical, research-backed writing on collecting feedback that is honest, frequent, and actually readable, whether your crowd is customers at a counter or the team in the break room.
Ice breakers that work with 60 people as well as 6 An ice breaker for a big room, where everyone answers at once. 
Where the phones come out: OneVoicer with Liberating Structures Where phones help in Liberating Structures, and where they stay in pockets. 
Facilitation tools for multilingual rooms: what actually brings people together Let everyone answer in their own language, and read one shared answer. 
Deep dive: a six-lens debrief in fifteen seconds Get a full debrief of your room’s answers before the session ends. 
What 25 builders told us about community We asked a room of builders what makes a community. Here’s what they said. 
AI facilitation: don’t automate the facilitator Don’t let AI run your workshop. Let it read what the room said, fast. 
What, So What, Now What, with 50 strangers in under five minutes We ran the classic three-question debrief with strangers online. Here’s what happened. 
Facilitating with Groups: one QR code, a whole session Run a whole session from one QR code, with every answer summed up live. 
How to analyze open-ended survey responses (without reading all 500) Hundreds of comments and a deadline. Here’s how to make sense of them without reading every one. 
How AI changes convergence in large group facilitation Filling a wall with ideas is easy. Here’s how to get back out. 
How we paid 100 strangers over 60 to share their biggest regrets, for $25.71 How to run a one-question survey with a paid audience, and get answers within the hour. 
How to track the voice of the community you moderate Hear from your whole community, not just the loudest threads. 
Five word cloud alternatives that show what people actually said Word clouds show which words came up, not what people said. Here are better options. 
How to collect viewer feedback on your live stream Chat shows your loudest regulars. Here’s how to hear the rest of your viewers. 
The Mentimeter alternative for open-ended questions A word cloud or one clear answer: which fits your open-ended question. 
How to collect honest feedback from your HOA Hear from every household, not just the angriest five. 
How to add audience feedback to your meetup Most of your audience leaves without a word. Here’s how to hear them all. 
7 ways to engage your audience at a hackathon Prizes only motivate the teams who might win. Here’s how to engage everyone else. 
How to improve student engagement in large lectures Hear from every student in the hall, not just the same six hands. 
How to understand your customers at the farmers market Learn what your customers think, without leaving the till. 
How to stay customer-obsessed as your business grows The better you know your product, the less you see it like a customer. Here’s how to stay close. 
How to make your conference booth stand out Give buyers a reason to stop at your booth, and to remember it. 
How to collect daily feedback with a QR code Swap gut feel for a daily read on what your customers think.